I have been touring with American Airlines for many years now and am now really stunned at a recent occurrence. I'd just gotten back again from holiday to find that my suitcase was lacking. American Airways instructed me I was alleged to get it back again the next day, nevertheless I only bought it two times later on and found that my suitcase were ripped open up and destroyed.
I am holding reservations for flights departing 26 Sep. I booked this flight in June. I am utilizing two vouchers as partial payment for these flights. I despatched the vouchers for the deal with provided in July.
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My spouse and I had first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We ended up alleged to arrive in Denver at 1:thirty pm. The leg out of Charlotte, nc was an complete nightmare. We had been delayed, had a crew adjust, no drinking water or ice, etcetera.
after a delayed flight outside of Detroit because there wasn’t a functioning PA process( which we ended up informed was FAA obligatory). We reloaded on the identical aircraft and flew to Dallas about two hrs afterwards. ( the flight attendants had to stroll the ailes to talk). our flight was to leave at 600am. we finally left at 1145am. On arriving in Dallas we were rushed to our future gate for Denver. On arriving in Denver late afternoon, we had no luggage. We were being instructed It could be on one of several upcoming three flights from Dallas.
Distressing sufficient to pay for a large price for the spherical-excursion ticket, distressing ample that there was a prevent —— I have had a number of non-stoppers gonna Cleveland from Albany prior to now. It makes me worried about traveling.
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We a short while ago, currently the 24th, returned from a excursion to Cancun/Rivera Maya place and will not recognize that when are luggage was acquired on our departing flight from DFW on March 19th, that one of our baggage was thoroughly destroyed on The within by an individual in terminal D right after it had been checked in. Who'd be accountable for performing this an American worker or even the TSA? An individual has stolen a blue sapphire faced check out, and my our personal, 1979 College of Pharmacy ring, which experienced a large diamond mount in it.
I actually strongly never desire to fly with American Airlines ever all over again, their purchaser service is Awful!!! I used to be on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay above. Why on the globe do I should fly to Big apple to go back to Virginia. My combat was suppose to go away Miami Intercontinental to Laguardia at 5pm. The flight was to start out boarding at 4:30pm and so they made an announcement that their might be a 15 minute hold off and I went towards the counter to request the consultant if I had been going to make my relationship and she or he told me I can be fantastic. The key reason why I checked on my link was simply because my lay more than wax only fifty eight minutes. We’ll we boarded the flight so I believed I might be fine to catch my link bug that was so we sat over the plane for over and hour although they fixed many of the required to fix. They didn't give any person the chance to try and make alternate vacation which was Certainly Mistaken. I had been in Miami for my brother’s funeral since Thursday. My spouse will work two work and he needed to take off from operate Thursday, Friday and Monday from equally jobs. I also needed to take off myself. The flight eventually took off And that i missed my connection.
Seeking to adjust a reservation date for the final three times/evenings. Every single agent We have now gotten has possibly transferred us from our call generating Yet another hours hold out or has hung up on our call.
LIES. American Airways has lied to me continuously. My bag didn't get there in the airport. I used to be watching for an prolonged time period in the carousel and no luggage arrived out for my flight. Nor did anybody through the baggage Business that had a transparent perspective of the carousel arrive out to convey almost nothing can be coming. I checked at the Office environment and so they then reported there was NO Rationale why my suitcase shouldn’t have arrived. They have been to send out my suitcase to me at my lodge. At 2:24 PM I received a our website cell phone simply call from the recorded information indicating my bag was picked up and might be shipped in six hours. LIE. I called the delayed baggage variety and was told it was picked up at three PM and would be shipped inside of 6 hours. LIE. I checked on line this evening and it stated it absolutely was picked up at three PM and might be shipped in six hours. LIE.
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According to this knowledge I'm able to only conclude that this follow appears being organization as typical for American Airlines, Primarily immediately after witnessing indicators about not eliminating cots from designated spots. How can a firm justify possessing over 50 Older people snooze on cots in an airplane terminal? This should be a priority for the fireplace Marshals!
it is pitiful to get to report that my several emails to Purchaser Relations haven't been answered as of up to now October 29, a complete deficiency of probably the most elementary courtesy toward an 84 several years previous Initial-Class passenger and Frequent Flier….